Customer Service

Terms & Conditions of Use

Welcome to EyeHelpAnimals.com. Eye Help Animals, LLC ("Eye Help Animals") provides its website features to you subject to the following conditions. If you visit or shop at EyeHelpAnimals.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future Eye Help Animals website feature (e.g.: Your Account; Send to Friend; our blog, "Through Our Eyes") you also will be subject to any guidelines, terms and agreements ("Terms") that may be applicable to your use of such features. If these conditions are inconsistent with such Terms, the Terms will control.

PRIVACY

Please review our Privacy Policy, which also governs your visit to EyeHelpAnimals.com, and to understand our privacy practices.

ELECTRONIC COMMUNICATIONS

When you visit EyeHelpAnimals.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this website such as but not limited to text, graphics, logos, icons, images, data, and software, is the property of Eye Help Animals or its content suppliers and protected by United States and international copyright laws. The compilation of content on this website is the exclusive property of Eye Help Animals and protected by U.S. and international copyright laws. All software used on this website is the property of Eye Help Animals or its software suppliers and protected by United States and international copyright laws.

INTELLECTUAL PROPERTY

EyeHelpAnimals.com and EyeHelpAnimals.com graphics, logos, page headers, icons, scripts, and service names are the intellectual property of Eye Help Animals in the U.S. and/or other countries. Eye Help Animals' intellectual property may not be used in connection with any product or service that is not Eye Help Animals, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Eye Help Animals. All other trademarks not owned by Eye Help Animals that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Eye Help Animals.

LICENSE AND WEBSITE ACCESS

Eye Help Animals grants you a limited license to access and make personal use of its website and not to download (other than page caching) or modify it, or any portion of it, except with the express written consent of Eye Help Animals. This license excludes any resale or commercial use of this website or its contents; the collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion thereof may not be reproduced, mirrored, copied, sold, or used for any commercial purpose whatsoever without the express written consent of Eye Help Animals. You may not frame or utilize framing techniques to enclose any content, logo, or other proprietary information (including images, text, page layout, or form) of Eye Help Animals without express written consent. You may not use any meta tags or any other "hidden text" utilizing Eye Help Animals' name or intellectual property without the express written consent of Eye Help Animals. Any unauthorized use terminates the permission or license granted by Eye Help Animals. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to http://www.EyeHelpAnimals.com (our entry page) as long as this hyperlink does not portray Eye Help Animals, its products, or its services in a derogatory, false, misleading, or offensive manner. You may not use any Eye Help Animals logo, proprietary graphic, or intellectual property as part of any hyperlink without express written permission.

YOUR CUSTOMER ACCOUNT

If you use this website, you are responsible for maintaining the confidentiality of your customer account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your customer account or password. Eye Help Animals sells products suitable for everyone, but you must be an adult who can purchase with a credit card or other payment method as permitted in order to place an order with us. We encourage children to visit our website for the educational opportunity it provides. However, if you are under the age of 13, you may only purchase items from EyeHelpAnimals.com with the supervision of a parent or guardian. Eye Help Animals reserves the right to refuse service, close accounts, remove content, and cancel orders in their sole discretion.

COMMENTS, COMMUNICATIONS, SUBMITTED MATERIAL

Visitors to our website may post comments in our blog; send communications; and submit suggestions, ideas, questions, or other information, as long as the content is not defamatory, illegal, objectionable, obscene, vulgar, or threatening and does not invade the privacy or infringe upon the intellectual property rights of others. Visitors may not post any content that consists of or contains chain letters, commercial solicitation, mass e-mailings, political material or campaigning, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or in any way mislead as to the origin of any content posted to our website. Eye Help Animals reserves the right (but not the obligation) to remove or edit any material posted or otherwise submitted to its website that in its sole discretion is inappropriate.

If you do post content or submit material, and unless we indicate otherwise, you grant Eye Help Animals a non-exclusive, royalty free, perpetual, right to use, reproduce, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Eye Help Animals and the right to use the name that you submit in connection with such content. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Eye Help Animals for all claims resulting from content you supply. Eye Help Animals has the right but not the obligation to monitor and edit or remove any content posted or material submitted to its website. Eye Help Animals takes no responsibility and assumes no liability for any content posted by you or any third party to its website.

PRICING

The price displayed for any item offered for sale in our online Gift Shop represents the retail price of the product itself and does not include shipping charges. When shipping is included in the price of an item, we will show that. Despite our best efforts, occasionally an item in our online Gift Shop may be incorrectly priced. If an item's correct price is higher than the price shown, we reserve the right to either contact you for instructions before shipping or cancel your order and notify you of such cancellation.

PRODUCT DESCRIPTIONS

Eye Help Animals accurately describes the items for sale in its online Gift Shop. However, Eye Help Animals does not warrant that our product descriptions or other content on our website will be complete, current, or error-free at all times. If an item purchased from Eye Help Animals is not as described, you may return it in unused condition.

PRODUCT SHIPMENTS

All purchases from Eye Help Animals are made pursuant to a shipping contract. The risk of loss and title for items pass to you upon our delivery to the shipping carrier. We work diligently with our shipping carriers to help track and resolve any lost or damaged shipments should they occur.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND FEATURES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE ARE PROVIDED BY Eye Help Animals ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. Eye Help Animals MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR FEATURES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Eye Help Animals DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Eye Help Animals DOES NOT WARRANT THAT THIS WEBSITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR FEATURES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE; ITS HOSTING SERVERS; OR E-MAIL SENT FROM Eye Help Animals ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Eye Help Animals WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR FEATURES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting EyeHelpAnimals.com, you agree that the laws of the state of New Hampshire, without regard to principles of conflict of laws, will govern these Terms and Conditions of Use and any dispute of any sort that might arise between you and Eye Help Animals.

DISPUTES

Any dispute relating in any way to your visit to EyeHelpAnimals.com or to products or services sold or distributed by Eye Help Animals or through EyeHelpAnimals.com in which the aggregate total claim for relief sought on behalf of one or more parties exceeds $250 shall be adjudicated in any state or federal court in Belknap County, New Hampshire, and you consent to exclusive jurisdiction and venue in such courts.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Privacy Policy, posted on our website. These policies also govern your visit to EyeHelpAnimals.com. We reserve the right to make changes to our website, policies, and these Terms & Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining conditions.

OUR MAILING ADDRESS

Eye Help Animals, LLC
P.O. Box 351
Alton, NH 03809-0351
http://www.EyeHelpAnimals.com